GDPR Statement

As operators of the EmailBee service, Clark Taylor Ltd. welcomes the introduction of GDPR from May 2018. We take data protection seriously. Our core philosophy is to encourage responsible, customer-centric communications based upon data integrity and security.

We are here to help our customers in their efforts to comply with the GDPR through our robust privacy and security protections. We are committed to ensuring the best data protection for customers, employees, and other third parties.

All database information input by EmailBee users is stored in Privacy Shield certified servers in the UK with strong security protocols.  Strict access service provision is monitored.

Part of our continuous education is to ensure, remind, and keep up to date on all data security, protection, and privacy related issues.

We will comply with the GDPR in the delivery of our service to our customers. We are also dedicated to helping our customers comply with the GDPR. We have closely analysed the requirements of the GDPR and are ensuring our products, contracts, and documentation support EmailBee’s and our customers’ compliance with the GDPR.

FAQs about General Data Protection Regulation (GDPR)

When it comes to customer data, is EmailBee a controller or a processor?

Under the GDPR, a “controller” determines why and how personal data is processed. A “processor” processes personal data on behalf of the controller. EmailBee has limited knowledge of the data that each customer processes via the application (“Customer Data”). Also, EmailBee only processes Customer Data in accordance with the customer’s instructions. Therefore, EmailBee is a processor of Customer Data entered by the customer on EmailBee; the customer is a controller.

Will GDPR change the way EmailBee treats customer data?

EmailBee continues to treat customer data with the required level of sensitivity and confidentiality. We will continue to develop our product to ensure we remain compliant with applicable legislation

Where is my data stored?

EmailBee’s servers are located within the United Kingdom. That data may be accessed by our support team based in locations outside of the UK if they are responding to a support request from you. This support will not move your data from the UK.

What should I do if I have further questions?

If you have any questions relating to GDPR and EmailBee’s compliance please contact us at info@emailbee.com.