How do I use mail merge fields with email templates?
You can add a mail merge field to any email template by using the “insert field” button on the template editor page:
Two mail merge fields (first name, last name) are automatically available. Additional, custom fields can be added on the “custom fields” page. The “add field” button is top right of the custom fields screen.
The new field dialog box requests a name and type for the field:
You can also restrict the allowable values for the field by clicking on the “Add Value” button and entering each allowable value individually. These values are then available in a drop down for each contact.